Medicare Supplement Members Transition to Electronic EOBs in July

Beginning in July, Medicare Supplement members with existing premera.com accounts and currently receive paper EOBs will transition to electronic explanation of benefits (EOB). Members who have already opted to receive electronic EOBs will not be impacted.

Members who create new Premera.com accounts will default to electronic EOBs. Members will always have the option to switch back to paper EOBs.

Why we’re making this change

Providing electronic EOBs to our Medicare Supplement members meets a long-standing need in the market. Electronic benefits also offer the following:

• Convenience: electronic EOBs provide a faster and more efficient way of accessing benefit information
• Secure communication: electronic EOBs can only be accessed through a secure member account
• Environmentally friendly: Reducing paper usage contributes to a greener planet

For questions, contact Medicare Support.