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Fully Insured Members Transition to Electronic EOBs in July

June 12, 2025
 

Beginning in July, fully insured members with existing premera.com accounts and who currently receive paper EOBs will transition to electronic explanation of benefits (EOB). Members who have already opted to receive electronic EOBs will not be impacted.

Members who create new premera.com accounts will default to electronic EOBs. Members will always have the option to switch back to paper EOBs.

Why we’re making this change
Enabling electronic EOBs provides variety of benefits including:

  • Convenience: electronic EOBs provide a faster and more efficient way of accessing benefit information
  • Secure communication: electronic EOBs can only be accessed through a secure member account
  • Environmentally friendly: Reducing paper usage contributes to a greener planet

Contact your Premera account representative for more information.