Get Your Clients Started with Bill Pay

To make sure their coverage starts, your new clients need to pay their first monthly bill. You can help them navigate the process using the following payment options and tips.

Four Ways to Pay

• Online
  Pay online by creating an account. Once they create an account, they can choose the option to set up recurring automatic payments.
• Phone
  Pay by phone using our automated payment system at 888-874-4178. Your clients will need their ID number and payment method ready.
• Mail
  Pay by mail by sending the detachable portion of their invoice and mail it with a check (payable to PBCBS AK Member Premiums) to:

Members should write their member ID on the check for reference.

• Bank Bill Pay
  Pay by accessing their bank’s online bill pay system with their subscriber ID handy. When prompted, select Premera Blue Cross and this exact address:

Tips for Bill Pay

• All your new individual plan clients will receive an invoice in the mail.
• Payments are due on the first of each month.
• The quickest way to make their initial payment is to pay by phone or create an online account.
• There are some restrictions on who can pay the monthly bill. Details can be found on our pay monthly bill
• If individual plan members are unable to make payments, they should contact customer service at 800-809-9361.
• Encourage your clients to explore our get started page for FAQs, online account tips, information on selecting a PCP, and much more.